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Small Business CRM Articles


Executives talk about the problems in Enterprise SaaS

There were 2 very interesting SaaS discussions organized during the Always On Summit at Stanford. One session was titled Will the Next Salesforce.com Please Stand Up? and the other was titled Will SaaS Disappear in the Cloud?

Lawsons CEO: Head in the SaaS Sand


Jim Berkowitzs blog today makes mention of a rather amazing interview with Harry Debes, CEO of Lawson Software, in which Debes predicts that the SaaS industry will collapse, starting with Salesforce.com, in two years. I presume that to save...
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Business Intelligence on the Rise Among SMB's


More SMBs (small and medium businesses, or companies with up to 999 employees) in the United States are seriously considering using BI (business intelligence) software tools to help them better understand market drivers for sales and...
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Employee Performance Reviews - Tips, Templates and Tactics


Performance reviews just got easier! I have just released my Employee Performance Reviews - Tips, Templates and Tactics...
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Analytics in Latin America


If you run an e-commerce site or use AdWords to direct traffic to your business' webpage, chances are you're interested in knowing what visitors to your site are clicking on, what content interests these potential customers and what avenues brought...
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Carrefour and Teradata and More...


Ah, here's a dateline from First Coffee's old stomping grounds, Istanbul, with the news that Teradata Corporation has announced that European retailing behemoth Carrefour is expanding its Teradata Active Enterprise Data Warehouse environment to...
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Network Automation, Connotate and Agents


The news as of the second cup of coffee this morning, and the music is Neil Young's "Live Rust." It's hard to think of any major rock artist who's been around as long as Neil and who's been as good as Neil -- "After The Goldrush" and "Rust Never...
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